Website Migration

A: When your present web hosting provider can no longer match the requirements of your website, or if you go through regular network downtime, or if you have to wait for hours for the help desk staff to reply back to you, it may be a good idea to change your provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your new provider. At Cielos Hosting, we realize that this can be hard and time–consuming. That is why we will do all that for you at no cost!Our skillful technical team will migrate your site content from your present web hosting provider to us. Our technicians have plenty of experience with web site migration and are able to take care of anything – from a conventional WordPress–powered weblog or Joomla^™ CMS–based site, to an extremely elaborate, custom–made app.

A: There are plenty of factors to bear in mind – the total number of web files, the size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. However, we do our very best to accomplish all website migrations within a 48–hour time period. Smaller–sized websites are transferred faster – usually in under 24 hours.

A: We do not require any information that is personal. We’ll require, however, the login information for your current web hosting account along with the name of the web site that you want to move.

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a client. We are devoted to safeguarding the security of the private information collected from the clients. To accomplish that, we use technical safety measures in order to prevent the loss, the misappropriation, the modification or the illegal leak of the personal data under our control. The safety measures include, but are not limited to: physical, digital and administrative operations to protect and secure the info that we collect on the web. When we ask users to present financial info (such as a debit card number), this info is protected using the SSL (Secure Sockets Layer) technology.

A: Nah. Your website will continue to be accessible online during the migration. Once everything is completed on our end, we will inform you so that you can preview it and check for any problems. If everything is fine, all you will have to do is modify your domain name’s DNS records.

A: No. We’ll never contact your web hosting provider about anything at all. They will not be aware of the web site migration either.

A: We can migrate your web site from any hosting provider or any Linux–driven web hosting platform so long as we can gain access to the Control Panel and there is FTP access available.The only websites that we cannot transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.