If you have never opened a hosting account or you have switched companies and the new one deploys an account management console that you have not seen before, you may get perplexed about how to accomplish a particular operation in your account or on your desktop computer. That is why, many hosting companies have created a knowledge base, which recounts the most common inquiries and challenges associated with the particular platform they use, rather than including only some generic info. This type of knowledge base will enable you to find the right info swiftly and easily, so you won’t need to spend lots of time and efforts on issues that might require something as simple as pushing a button or checking off a tick box. In this way, not only can you get stuff done, but you can also learn plenty of new and useful things, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting that we offer include a detailed knowledge base where you can find everything you may ever need to know with regard to your web hosting account. Regardless of whether you wish to set up a new database, to forward a domain name by means of an .htaccess configuration file or to set up an email address on your desktop computer or cellular phone, you can just read our step-by-step help articles and all the info that you need will be there. When you go to a particular section of the Hepsia Control Panel, you will see articles that pertain to the features that you can access through it. In case you’d like to check the whole collection of articles and get acquainted with all the functions that Hepsia offers, or only to read general information about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any challenge that you might possibly experience, but in case you do not find what you want, you can always contact us, as our customer support team is at your disposal night and day.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include a rich article archive where you can find any information that you might need about our web hosting services or about the Hepsia Control Panel that we use. We’ve compiled it on the basis of the feedback that we’ve assembled from our clients through the years and, as a result, our articles tackle specific problems that you might come across and suggest the fastest way to solve them, for example receiving an HTTP 500 error message or not being able to send emails from your desktop PC although you have the right SMTP server settings. The articles are available in every Control Panel section and you can check them at any moment. They can help you broaden your knowledge not only about our platform, but also about the web hosting service as a whole, as they contain step-by-step instructions and general info such as what cron jobs or file access permissions are.