Though this isn't the mainfactor to help you distinguish a reliable shared website hosting supplier from a bad one or a reseller from an actual provider, being able to call and talk to a live person is a sign that you aren't working with a one-person firm and that you can get in touch with somebody whenever you're in need of help. The phone support for website hosting services may vary from common to experienced, thus the issues that can be resolved with a call vary depending on the specific supplier. In most cases, these matters are more basic and feature billing or first level tech issues since more complex matters usually require a support ticket where both you and the administrators can track the proceedings with a particular issue. Nonetheless, having the option to call your provider can save you lots of time and efforts for the numerous small things that may eventually appear when you manage your hosting account.

Phone Support in Shared Website Hosting

If you decide to take advantage of one of our shared website hosting, you can contact our customer support crew over the phone for 14 hours per day. We can help you select the most suitable plan for your web sites because we believe that it is better to discuss this kind of matters with a live person. If you already have an account, we are able to help you with all of your sales/billing questions and / or general matters, even with some technical situations which don't require a long time or escalation to a system administrator as it is more appropriate to open a support ticket for time-consuming issues in order to have the entire correspondence in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you can call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs per day as a part of the support services for each semi-dedicated server package that we provide. Considering the fact that some issues are more complex and time-consuming, you'll need to open a support ticket if you come across such an issue, still for all the billing, general or small-scale technical issues you can always phone us and we will help you quickly in order to save you the time you'll need to spend on creating a ticket. Even if you don't have an account yet, you can find out whether you can host your internet sites on our cutting-edge cloud platform or you can get any other general info about our semi-dedicated services. We now have local numbers in the United States, the UK and Australia plus a global number, which means that you can call the one that is nearer to where you are.