Risk–Free Shared Website Hosting
With Cielos Hosting, you will experience a truly hassle–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are included.
A 99.9% Server Uptime
Our shared website hosting system is based on a steady, enterprise–class hardware configuration and a significantly tweaked Linux distribution. So, regardless of what your website is, or how many website visitors you have, or even if there is a distributed denial–of–service attack, our physical servers will stay up and your web sites will remain online.
Our shared website hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s crucial to also build your own network infrastructure. That is why we set up a custom–configured internal network in each one of our data centers. Relying on first–class Juniper routers and switches, our internal network allows for very fast data transfer speeds and is also fully redundant.
Thus, you will take advantage of a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, regardless of which web hosting plan you’ve chosen.
A 30–Day Money–Back Guarantee
Although we have done just about everything to curtail all potential risks with our cloud hosting plans and regardless of the fact that we offer topflight support, sometimes the client simply isn’t pleased with what we have to offer. Or he needs to switch to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not satisfied, you will get a full refund.
24/7 Technical Support
We have diligently handpicked each individual member of our 24x7 support team to make certain that we can offer you the very best help desk support service you can possibly get. Each one of our technicians has many years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they are available 24/7/365 – you will be able to get in touch with them whenever you want and they will respond back to you as soon as possible.
Their average response time is just 20 minutes, whereas with other web hosting firms you have to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to in less than 1 hour.
