Help and support Channels

  • Video Tutorials
  • Video Classes

  • You can effortlessly discover how to make use of our Cielos Hosting Control Panel through our step by step video lessons.

  • Ticketing System
  • A Ticketing System

  • You can reach us at any moment via the ticketing system concerning any question you will probably have in relation to our solutions.

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Forms of Guidance

  • Shared Hosting Support
  • Shared Website Hosting Assistance

  • If you need advice organizing your shared website hosting account, or need more resources for your sites, simply let us know and we’ll give you the most suitable resolution.

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  • VPS Hosting Support
  • VPS Hosting Help & Support

  • Provided that you want guidance using your admin interface or with any of the pre–configured free scripts, just notify us and we will get back to you in less than 60 mins.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Guidance

  • We’ll be at your disposal 24/7 to help you out with any given server administration procedure or to help you tweak the active set–up of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of trained experts in a position to assist you with anything related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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