1 hour ticket response
Our team of customer service technicians is specialized in giving quick answers to all your queries. We will examine your tech support ticket the instant it’s been received and will respond with a solution within less than one hour after the helpdesk ticket submission. In reality, our average support ticket response time is twenty minutes.
A Premium–Quality Customer Service
Our technical support staff representatives have extensive experience in the shared website hosting niche and are knowledgeable enough to supply a rapid answer to your problem. If, however, the issue at hand is not within the competence of a support technician, the trouble ticket will be forwarded to a programmer or administrator for additional investigation.
An Easy–to–Navigate Help Center
Included in the Website Control Panel is an intuitive Help Center, which offers different sources of information. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and web site management articles, check out our how–to video tutorials or check out the F.A.Q. repository.
