Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our group of professionals will try their best to reply to your advice tickets in less than 1 hour. If, however, the problem you have experienced demands the assistance of our Administrators’ =Dept,= we’ll send the ticket to the administrator on shift and will write a note to inform you.

  • Top quality support service

  • Top–quality Technical Help Service

  • We will be working for you 7 days a week to offer guidance and tech support and also to assist you with any difficulty that you may stumble upon as you are administering your virtual server. We can support all pre–configured applications, such as your Operating System, server admin panel (dependent upon the VPS type) and the Website Control Panel made solely by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Website Control Panel that is available absolutely free along with your virtual server, you can easily find an instructional Help zone, consisting of all that you should be informed on when supervising your internet sites and software packages. We have added a wide selection of how to reports and video guides that present the general website managing responsibilities in an easy to comprehend fashion.